The short version
We collect only what we need to schedule, deliver, and bill for our services. We do not sell your personal information. Booking, payments, digital products, and our newsletter run on trusted third-party platforms, each with its own privacy policy.
Who we are
This policy covers Neo Consulting Group LLC, doing business as NeoHR Consulting Group ("NeoHR," "we," "us"), a remote HR consulting, recruiting, and career coaching firm based in the Raleigh-Durham area of North Carolina, and the websites at neohrus.com. Questions about this policy go to info@neohrus.com.
Information we collect
Information you give us
- Contact details such as your name, email address, and phone number when you book a call, make a purchase, subscribe, or email us.
- Career materials you share during coaching, such as your resume, LinkedIn profile, work history, and career goals.
- Company information you share when we support your hiring, such as role details, hiring plans, and contact details for your team.
- Candidate information when you apply for or are considered for a role we are recruiting for, such as your resume, interview notes, and references you provide.
Information collected automatically
Our website uses Google Analytics to understand how visitors find and use the site, such as which pages are viewed, how visitors arrived (for example from LinkedIn or a search engine), the general region and type of device, and clicks on booking and payment buttons. Google Analytics sets cookies to do this. We do not use advertising cookies, we have turned off Google advertising features, and we do not send names, emails, or other contact details to Google Analytics. You can turn analytics off at any time by choosing Decline on the cookie notice, or by clearing this site's data in your browser and declining when the notice reappears. Google processes this data under its own privacy policy.
How we use your information
- To schedule sessions and deliver the coaching, writing, recruiting, and brand services you purchase.
- To process payments, send receipts, and manage payment plans.
- To match candidates with roles and share candidate information with a hiring company only for a specific role the candidate is being considered for.
- To send our newsletter if you subscribe. You can unsubscribe at any time from any issue.
- To respond to your questions and improve our services.
We do not sell or rent your personal information.
Third-party services
We use the following platforms. When you use them, they process your information under their own privacy policies.
| Service | What it does for us |
|---|---|
| Calendly | Booking strategy sessions, fit calls, and coaching sessions |
| Stripe | Card payments for services and programs. We never see or store your full card number. |
| Payhip | Sales and delivery of self-guided playbooks |
| beehiiv | The NeoHR Insider newsletter |
| Microsoft Teams | Video sessions and consultations |
| Our company page and Talent Network group | |
| Google Analytics | Website visit statistics, such as page views, traffic sources, and button clicks |
How long we keep it
We keep client records for as long as we work together and for a reasonable period afterward for tax, accounting, and legal purposes. You can ask us to delete your career materials at any time after your engagement ends.
Security
We use reputable platforms and limit access to client and candidate information to the people who need it to deliver our services. No method of storage or transmission is completely secure, but we take reasonable steps to protect what you share with us.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you by emailing info@neohrus.com. Depending on where you live, you may have additional rights under local law, and we will honor them.
Clients outside the U.S.
NeoHR works with clients worldwide. Our records and the platforms listed above are primarily based in the United States, so your information is processed there.
Students and minors
Our services are intended for adults. If a parent or guardian arranges services for a student under 18, the parent or guardian provides consent and acts as the primary contact.
Changes and contact
We may update this policy as our services change. The effective date at the top of this page shows when it was last revised. Questions? Email info@neohrus.com.